Nol Card balance check

NOL Card Balance Check Online 2025 - RTA Dubai Website

If you use the Metro, Tram, Bus, or any other RTA public transport service in Dubai, keeping track of your NOL card balance is essential for hassle-free travel. But how do you check your NOL card balance in 2025? Whether you prefer checking via SMS, the RTA website, mobile apps, or even at metro stations, you’re in the right place to find out! 

You can easily check your NOL card balance online through the RTA website by visiting the homepage, clicking on “Public Transport,” and selecting the “Check NOL Balance” button. 

Alternatively, discover other quick methods like SMS, transaction history, or offline options to stay updated on your balance anytime, anywhere.

Check Nol Card Balance

How to Check Your NOL Card Balance Using the Provided Form

Checking your NOL card balance is quick and easy! Follow these simple steps to get started:

Step 1: Enter Your NOL Card ID
Locate the input field labeled “NOL Card Tag ID” on the form. Type in your NOL card’s unique 14-digit ID number. Make sure to enter the digits accurately to avoid errors.

Step 2: Submit the Form
Once you’ve entered your NOL Card Tag ID, click the “Check NOL Card Balance” button. This will initiate the process to retrieve your balance information.

Step 3: Verify Your Balance on the RTA Website
If you’re directed to the RTA website, simply click on the “Check NOL Balance” option. Enter your NOL Tag ID again in the designated field and press the “Search” button. Your current balance will be displayed instantly.

Keeping track of your NOL card balance is crucial for ensuring a seamless travel experience across Dubai’s public transportation network, including the metro, buses, trams, and water taxis. Whether you’re commuting to work, exploring the city, or running errands, staying updated on your balance helps you avoid unexpected disruptions.

To make this process convenient, the Roads and Transport Authority (RTA) offers multiple user-friendly methods for checking and managing your NOL card balance. You can easily monitor your balance online through the official RTA website or the RTA Dubai mobile app , both of which provide quick access to your account details. These platforms also allow you to recharge your NOL card effortlessly, ensuring you’re always ready for your next journey.

In addition to online options, there are other ways to check your NOL card balance, such as via SMS, at metro stations, or through authorized kiosks. No matter which method you choose, staying informed about your balance has never been easier!

Nol Card Balance Check Via RTA website

If you’re using the NOL card to effortlessly navigate Dubai’s metro, buses, trams, or even pay for parking, it’s important to stay updated on your card’s remaining balance. Running out of credit mid-journey can be inconvenient, but don’t worry—we’ve got you covered! Follow this simple step-by-step guide to check your NOL card balance quickly and easily.

Step 1: Visit the Official RTA Website

Open your preferred browser and go to the official RTA website . This is your gateway to managing your NOL card and accessing essential services.

Step 2: Locate the “Check NOL Balance” Section

Once you’re on the homepage, look for the “Check NOL Balance” option. This section is designed to help you monitor your card’s details with just a few clicks.

Step 3: Enter Your 14-Digit NOL Tag ID

Find the input field labeled “NOL Tag ID” and enter your card’s unique 14-digit number. You can find this ID printed on the back of your NOL card. Double-check the digits to ensure accuracy.

Step 4: Click the “Search” Button

After entering your NOL Tag ID, click the “Search” button to proceed. The system will instantly retrieve your card’s details.

Step 5: View Your NOL Card Balance

The website will display your current NOL card balance , any pending credits, and the expiry date (if applicable). With this information, you can plan your trips and recharge your card as needed to avoid interruptions.

Check NOL Card Balance History Via NOL App

The RTA NOL App is more than just a tool to check your NOL card balance —it’s your all-in-one companion for seamless travel across Dubai’s public transport network. From viewing your balance history to managing your card, this app makes commuting smarter and more convenient. Here’s how you can easily check your NOL card balance history step by step:

Step 1: Download and Install the RTA NOL App

If you haven’t already installed the RTA NOL App , head to your smartphone’s app store (available for both iOS and Android ) and download it for free. Once downloaded, install the app on your device.

Step 2: Log In or Register

Open the app and log in using your credentials. If you’re a new user, you’ll need to create an account. Registration is simple—just provide details like your NOL card number and follow the prompts to set up your profile.

Step 3: Navigate to ‘My Account’

Once logged in, go to the ‘My Account’ section or a similar tab. This is where you can access all your NOL card details and manage your account.

Step 4: Select ‘NOL Balance’

In the ‘My Account’ section, look for an option labeled ‘NOL Balance’ or something similar. Tap on it to view your current balance and explore additional features.

Step 5: View Your Balance History

To check your transaction history, locate the ‘Transaction History’ or ‘Balance History’ tab. This feature allows you to see all the credits (top-ups) and debits (fares) associated with your NOL card.

 

Step 6: Choose a Date Range

Select the desired time frame or date range to filter your transaction details. Whether you want to review recent activity or track expenses over a specific period, this feature gives you full control.

 

Step 7: Review Your Transaction Details

You’ll now see a detailed list of your transactions, including:

  • Credits : Top-ups made to your NOL card.
  • Debits : Fares deducted for metro, bus, tram, or parking services. This breakdown helps you stay informed about your spending and plan your travel budget effectively.

Step 8: Download or Save Your History (Optional)

For future reference, some versions of the app allow you to download or save your transaction history as a file. This is especially useful for record-keeping or tracking expenses.

 

Step 9: Log Out Securely

After reviewing your balance history, don’t forget to log out of the app, especially if you’re using a shared or public device. This ensures your account remains secure.

Why Use the RTA NOL App?

The RTA NOL App is designed to make your life easier. By checking your NOL card balance history , you can:

  • Avoid running out of credit unexpectedly.
  • Track your spending on public transport.
  • Access other useful features like recharging your card, viewing journey details, and more.

Whether you’re commuting daily or exploring Dubai, the RTA NOL App ensures you’re always informed and ready for your next trip.

Nol Card Balance Check Via SMS

Checking your NOL card balance has never been easier! With the convenient SMS service provided by the Roads and Transport Authority (RTA) , you can quickly access your balance directly on your mobile phone. Whether you’re on the go or simply prefer text-based updates, this method is fast, reliable, and hassle-free. Follow these simple steps to check your NOL card balance via SMS :

Step 1: Open Your Messaging App

Start by opening the messaging app on your mobile phone. This is where you’ll compose and send your SMS to check your balance.

Step 2: Enter Your 14-Digit NOL Card ID

In the message body, type your NOL Card Tag ID , which is a unique 14-digit number printed on the back of your NOL card. Make sure to enter the digits accurately to avoid errors.

Step 3: Send the SMS to 511

Once you’ve entered your NOL Tag ID , send the message to the designated RTA number: 511 . This step registers your mobile number with the RTA system for future balance checks.

Step 4: Wait for the Confirmation Reply

After sending the SMS, you’ll receive a confirmation reply indicating that your mobile number has been successfully registered with the RTA. This ensures you can now use the SMS service for balance inquiries.

Step 5: Check Your NOL Balance Anytime

To check your current NOL card balance , simply send the keyword “BAL” to 511 whenever you need it. Within moments, you’ll receive a reply with your balance details, including any pending credits and expiry information.


Nol Card Balance Check at Dubai's Metro Stations

check nol card balance on dubai metro

Checking your NOL card balance at metro stations in Dubai is a quick and hassle-free process. Strategically located at every metro station are self-service kiosks and ticket vending machines that allow you to effortlessly check your balance by simply tapping your NOL card. These kiosks not only display your current balance but also provide options to top up your card, making them a convenient one-stop solution for all your NOL card needs.

Whether you’re starting your journey or just want to stay informed, here’s how you can check your NOL card balance at metro stations with ease:

Step 1: Locate a Self-Service Kiosk or Ticket Vending Machine

Head to any ticket vending machine or balance inquiry device located within the metro station. These machines are easy to find and are strategically placed for passenger convenience.

Step 2: Tap Your NOL Card

Place your NOL card on the designated card-reading area of the machine. The reader will instantly detect your card and retrieve its details.

Step 3: View Your Current Balance

Once your card is detected, the screen will display your current NOL card balance , including any pending credits or expiry information. This ensures you’re always aware of your card’s status before continuing your journey.

Step 4: Top Up Your Card (Optional)

If your balance is running low, you can use the same machine to recharge your NOL card. Simply follow the on-screen instructions to add credit and ensure uninterrupted travel.

Step 5: Proceed with Confidence

With your balance checked (and topped up if needed), you can now confidently continue your journey across Dubai’s public transport network, whether you’re using the metro, bus, tram, or even paying for parking.


NOL Card Balance Check with Number

Checking your NOL card balance using your 10-digit NOL Tag ID is a quick and straightforward process if you follow the right steps. Whether you’re commuting on the metro, bus, or tram, staying updated on your balance ensures a smooth and uninterrupted travel experience in Dubai. Follow these easy steps to check your NOL card balance online via the RTA website :

Step 1: Visit the Official RTA Website

Open your preferred browser and go to the official RTA website . This is your gateway to managing your NOL card and accessing essential services.

Step 2: Select “Check NOL Balance”

Once you’re on the homepage, look for the option labeled “Check NOL Balance” or a similar button. Click on it to proceed to the balance inquiry page.

Step 3: Enter Your 10-Digit NOL Tag ID

Locate the input field where you can enter your 10-digit NOL Tag ID . This unique number is printed on the back of your NOL card. Double-check the digits to ensure accuracy before proceeding.

Step 4: Click “Search”

After entering your NOL Tag ID, click the “Search” button. The system will instantly retrieve your card’s details.

Step 5: View Your Current Balance and Details

The website will display your:

  • Current NOL Card Balance : How much credit is left on your card.
  • Pending Credit : Any unused funds that need activation.
  • Card Expiry Date : When your card or its credits are set to expire.

This information helps you plan your journeys and recharge your card as needed.

Activating Pending Credit

If your account shows pending credit , don’t worry! You can easily activate it by using your NOL card at:

  • A Metro Gate ,
  • A Bus Stop Top-Up Machine , or
  • A Public Parking Meter .

Simply tap your card at any of these locations, and the pending credit will be added to your balance instantly.

 

Nol Card Balance Check At Merchant Shops

Here’s a detailed, step-by-step process to check your RTA card balance at a merchant shop:

  1. Identify a Trusted Merchant:
    Before you proceed, ensure that the merchant shop is authorized or trusted to check your RTA card balance. You can usually identify such shops by looking for signs or asking the shopkeeper directly. Trusted shops typically have a system in place to check balances and process such transactions.

  2. Approach the Shopkeeper:
    Once you’ve identified a trusted merchant, approach the shopkeeper and let them know you would like to check your RTA card (Nol card) balance.

  3. Provide Your Nol Card ID:
    The shopkeeper will need your Nol card ID to check your balance. This could either be the physical card number or any unique identification associated with your Nol card.

  4. Balance Check Process:
    The shopkeeper will input the provided Nol card ID into their system to retrieve your current balance. This process is usually quick and straightforward.

  5. Receive the Balance Information:
    After the system processes the information, the shopkeeper will inform you of your available credit or balance on the card.

  6. Completion:
    Once you have your balance, the process is complete. There’s no need for additional steps unless you wish to top up or make a payment.

Remember, always confirm that the shop is trusted and authorized before sharing your Nol card ID.

Check NOL Card History

The NOL Card is your ultimate smart card for seamless travel across Dubai’s public transportation network, including the metro, buses, water buses, and trams. Whether you’re commuting daily or exploring the city, keeping track of your NOL card transaction history helps you stay informed about your trips, top-ups, and expenses.

If you’re wondering how to access your NOL card history , we’ve created a simple step-by-step guide to help you retrace your travel adventures with ease. Let’s get started!

Step 1: Navigate to the NOL Card Transaction History Page

Open your preferred browser and visit the official RTA website or any authorized platform that provides access to NOL card services . Look for the section labeled “NOL Card Transaction History” or a similar option.

Step 2: Enter Your NOL Tag ID

Once you’re on the transaction history page, locate the input field labeled “NOL Tag ID.” Type in your card’s unique 14-digit ID number, which can be found on the back of your NOL card. Make sure to enter the digits accurately to avoid errors.

Step 3: Complete the Human Verification

To ensure security, you’ll need to pass a quick human verification step. This usually involves solving a simple CAPTCHA or completing a similar task. Follow the prompts carefully to proceed.

Step 4: Click the “Next” Button

After entering your NOL Tag ID and completing the verification, click the “Next” button to move forward. The system will retrieve your transaction details instantly.

Step 5: Review Your NOL Card Transaction History

You’ll now see a detailed record of all transactions made using your NOL card, including:

  • Trips Taken : Dates and modes of transport used (metro, bus, tram, etc.).
  • Top-Up Amounts : Records of credits added to your card.
  • Fare Deductions : Costs incurred for each journey.

This information allows you to track your spending, monitor your travel patterns, and plan your budget effectively.

 

Different Ways to Check Your NOL Card Balance

Multiple methods exist for checking the balance on a Nol Card in Dubai, offering users both flexibility and convenience.

These methods allow users to effortlessly keep track of their card balance and ensure they have enough funds for their travel requirements.

RTA Website: Users can access their NOL account by visiting the official Roads and Transport Authority (RTA) website to check their balance and transaction history.

The RTA Dubai app, accessible on both Android and iOS devices, offers an intuitive interface for conveniently checking NOL card balances while on the move.

Ticket vending machines are available at every metro station, bus station, and several other important locations. These machines enable users to check their balance and recharge their cards.

Customer Service Centers: RTA customer service centers throughout  Dubai provide support, including the ability to check NOL card balances.

NOL Card Readers are available at metro stations, bus stations, and select retail outlets, allowing users to view their card balance upon tapping.

SMS Service: Users can obtain their current balance information by sending an SMS containing the card’s unique ID to a designated RTA number.

Retail Outlets: Certain authorized retailers and convenience stores that have NOL card readers are able to offer balance information and top-up services.

Where to Buy NOL Card in Dubai

Getting a NOL card in Dubai is an easy process, whether you’re a resident or a visitor, thanks to a variety of accessible options. Dubai ensures that all travelers can conveniently obtain a NOL card, offering multiple channels such as online registration via the RTA website and Nol Card app, as well as physical locations like bus and metro stations, tram and marine transport stations, convenience stores, and RTA Customer Happiness Centers. Simply choose the method that best suits your needs and schedule to secure your NOL card, making your transportation more affordable and efficient.

Steps to Get Your NOL Card in Dubai:

  1. Online Registration via RTA Website:
    Visit the official RTA website, create an account, and apply for your NOL card online.

  2. Nol Card App:
    Download the Nol Card app, register, and order your NOL card directly from your smartphone.

  3. Visit Bus or Metro Stations:
    Go to any bus or metro station, where you can easily purchase or register for a NOL card at ticket counters or machines.

  4. Tram & Marine Transport Stations:
    NOL cards are also available at tram and marine transport stations. Look for ticket vending machines or customer service desks.

  5. Convenience Stores:
    Many convenience stores across Dubai offer NOL card registration and top-up services.

  6. RTA Customer Happiness Centers:
    Visit an RTA Customer Happiness Center to receive personalized assistance with obtaining or managing your NOL card.

Choose the most convenient option for you to get started and enjoy seamless travel throughout Dubai.

Types of Nol Cards

1: The silver card

The Silver Nol card, which many commuters use every day, is the most widely used card. This card, known as the “regular” card, is accepted for both non-transport and RTA transportation services.

Cost: A Dh25 upfront payment is needed to purchase a new silver card. Dh19 credit is included in this.

Maximum balance: While registered users (custom cards connected to Emirates IDs) can charge up to Dh5,000, anonymous users can only load their cards with up to Dh1,000.

Validity period: five years

2: The gold card

Inside the metro and tram, passengers with Gold Nol cards have access to a private cabin. Like the Silver Nol card, these rides are twice as expensive as the standard fee and grant access to all RTA transportation.

Cost: A Dh25 upfront payment is needed to purchase a new gold card. Dh19 credit is included in this.

Maximum balance: While registered users can charge up to Dh5,000, anonymous users can only load their cards with Dh1,000.

Validity period: five years

3: The Red ticket

The red ticket is a short-term solution for visitors or locals who might not use the metro as frequently. This paper ticket is disposable and only valid for one kind of transportation at a time. Only RTA services, such as the metro, bus, and tram, are available to customers who purchase this.

Cost: A single ticket costs Dh2.

Maximum balance: The ticket can be redeemed for up to five daily tickets or ten trips.

Validity: The ticket is good for ten journeys or ninety days.

4: Personal card

Certain groups of persons are eligible for a 50%  fare reduction using the Personal Nol card, also known as the “blue” card in layman’s terms.

In contrast to the other two cards, the personal card is connected to the Emirates ID, allowing users to retrieve their balance in the event that their card is stolen or lost. Users can also get online services for credit toppings. All of the RTA’s transportation options are accessible with this card.

Cost: Dh70 is the price of the personal card plus an additional Dh20 in credit.

Maximum balance: With these cards, users can top up to Dh5,000.

Validity period: five years

5: Virtual nol Card

On your Samsung and Huawei handsets, you can activate a digital card called the Nol Virtual Card. Prior to now, Huawei phone users could only use the virtual nol card with the “nol Pay” app.

This non-contact value card is intended to make a variety of payments easy and safe. The metro, buses, trams, and even maritime transport services are among the modes of transportation it is mostly used for. In addition, it may be used as payment in more than 2,000 shops and major landmarks, such as as parks and the renowned Etihad Museum.

 

RTA Customer Service

If your Nol card is lost or you are facing any issues related to the card, you can contact Dubai RTA customer service. Their customer service is open 24/7 and handles all your inquiries and complaints. You can also reach out to them through RTA’s Twitter, Instagram, and Facebook to submit your inquiry.

Customer Service Timings:

Monday to Thursday: 07:30 AM to 03:30 PM
Friday: 08:00 AM to 12:30 PM

DayTimings
Monday to Thursday 07:30 AM to 03:30 PM
Friday08:00 AM to 12:30 PM
ServiceDetails
24/7 Call Centre 800 90 90
Overseas Callers +971 4 605 1414
EmailASK@rta.ae
Fax+971 4 206 5555
RTA Facebook Facebook Page
RTA Instagram Instagram Page
RTA Twitter Twitter Page

Conclusion

To sum up, the Nol card is a convenient pass used for Emirates public transportation, such as Dubai Metro and Dubai cable car. If you are planning a trip or a business meeting in the UAE, keep in mind that the Nol card should be your first priority because tourists can get a Nol monthly pass, daily as well as yearly pass.
I hope you have read all the quick online methods to check your Nol balance and got everything from the above post that you are looking for. If you are still encountering any issues, you can contact the support team by checking your Nol card balance number or putting your query below. We will answer you as soon as possible.

FAQs

You can top up your NOL card through various channels, such as the RTA’s official website, the official mobile app, and Emirates NBD.

 

Users can make the payment via nol card at different places such as Supermarkets, clinics, theme parks, Museums & govt services places as well.

 

On the RTA official website; Go to Homepage > Public Transport > Check nol Balance > nol tag ID > View.

 
 

Dubai residents can check the card expiry date by checking nol card balance.

 

Yes it is safe, but make sure that the shop is authorized to check balance.

An unofficial informational website called “Nolcardinfo.com” gives visitors access to up-to-date information on Nol cards and other events in Dubai